Terms of use

Last updated 22 October 2026

These terms apply when you use Cyborg Skills or buy anything from it. By creating an account or buying, you agree to them. Please read the section on refunds and cancellation before you buy.

Who we are

Seller: The Field Institute (Pty) Ltd, a private company registered in South Africa
Registration number: 2017/313210/07
Address: [StrideShift office address to be added]
Email: hq@strideshift.ai
Website: cyborgskills.com

Your account

You need an account to buy and use our products. Give us a working email address, keep your password to yourself, and tell us if you think someone else has used your account. An account is for one person.

What we sell

Everything on Cyborg Skills is digital. Nothing is posted to you.

The Cyborg Skills Card Deck: a one-off purchase that gives you ongoing access to the deck on the site.
Cyborg Habits, the 15-day challenge: a one-off purchase that gives you ongoing access to the course.
The video library: a monthly subscription that gives you access for as long as you keep paying.

Buying gives you a personal licence to use the material yourself. You may not copy it for others, share your account, resell the material, or publish it as your own.

Prices and payment

You pay in South African rand through PayFast, which handles your card details. Some prices are also shown in US dollars as a guide; the amount you are charged is the rand amount shown at checkout. The price you pay is the price shown when you buy, and we do not change the price of something you have already bought.

You get access as soon as PayFast confirms your payment, usually within a minute. Your purchases appear in your library, and we email you a receipt.

The monthly subscription

The subscription is charged to your card on the same date each month until you cancel it.
You can cancel at any time on your account page. Cancelling stops all future payments straight away.
After you cancel, you keep access until the end of the month you have already paid for.
We do not refund part of a month.
If we change the monthly price, we will email you at least 30 days before your next payment at the new price, so you have time to cancel.

Refunds

Card Deck: we refund the full price if you ask within 7 days of buying.
15-day course: we refund the full price if you ask within 7 days of buying, as long as you have not opened more than the first two days of the course.
Monthly subscription: payments already made are not refunded, but you can cancel at any time as described above.

To ask for a refund, email hq@strideshift.ai from the address on your account and say what you bought. We refund to the card you paid with within 10 business days of agreeing the refund. Your bank may take a few more days to show it. When we refund a purchase, access to it ends.

Nothing in these terms takes away your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Using the site

Please do not try to get around payment or access controls, interfere with the site, or use it to break the law. If you do, we may close your account. If we close your account for any other reason, we will refund the unused part of anything you have paid for.

Our material

The courses, videos, card deck, text and images on Cyborg Skills belong to The Field Institute (Pty) Ltd or the people who license them to us. The reflections and answers you write belong to you.

What we are responsible for

Cyborg Skills teaches ways of working with artificial intelligence (AI) tools. AI tools can be wrong, so check anything important before you rely on it. We do not promise particular results from using our material.

We work to keep the site available, but it may sometimes be unavailable for maintenance or for reasons outside our control. As far as the law allows, our responsibility to you for any claim is limited to the amount you paid us in the 12 months before the claim.

Changes to these terms

If we change these terms, we will update the date at the top. Changes do not apply to purchases made before the change. If a change affects your subscription, we will email you before it takes effect.

Law and complaints

These terms are governed by the law of South Africa. If you have a complaint, email hq@strideshift.ai and we will try to resolve it within 10 business days. If we cannot, you can contact the National Consumer Commission.